Legal Information

Privacy Policy

Last Updated: August 8, 2023

At REGITIN LIMITED, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Register on our website
Place an order
Subscribe to our newsletter
Contact customer support
Participate in surveys or promotions

Note: We do not store your payment card details. All payment transactions are processed through secure third-party payment gateways.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders
Provide customer support
Improve our website and services
Send marketing communications (with your consent)
Prevent fraudulent activities

Information Sharing

We do not sell or rent your personal information to third parties. We may share information with:

Service providers who assist with order fulfillment and delivery
Payment processors to complete transactions
Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@regitinlimited.com.

Terms of Service

Effective: August 8, 2023

These Terms of Service ("Terms") govern your use of the REGITIN LIMITED website and services. By accessing or using our services, you agree to be bound by these Terms.

Account Registration

To place orders, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Product Information

We strive for accuracy in product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content are accurate, complete, or error-free.

Orders and Payment

By placing an order, you agree to pay the specified price and any applicable taxes and shipping fees. We accept various payment methods including:

Credit/Debit cards
Bank transfers
Payment on delivery (select locations)

Important: All payments must be completed before shipment except for payment on delivery orders. We reserve the right to cancel orders with incomplete payment information.

Buyer Responsibilities

As a buyer, you agree to:

Provide accurate and complete information for orders
Ensure someone is available to receive deliveries
Inspect products upon delivery and report issues immediately
Use products only for their intended purposes

Delivery

Delivery times are estimates only. We are not responsible for delays caused by factors beyond our control. Risk of loss passes to you upon delivery.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of REGITIN LIMITED and protected by intellectual property laws.

Limitation of Liability

REGITIN LIMITED shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Shipping & Returns Policy

Updated: August 8, 2023

Delivery Information

We offer delivery services throughout Nigeria with the following options:

Same-Day Delivery: Available in Lagos (VI, Ikoyi, Lekki) for orders placed before 12 PM
Next-Day Delivery: Available in major cities (Lagos, Abuja, Port Harcourt)
Standard Delivery: 2-4 business days nationwide
International Shipping: 5-10 business days via DHL or FedEx

Delivery Charges

Delivery charges vary based on location and order value:

Free delivery for orders above ₦300,000 in major cities
₦1,500 - ₦5,000 for standard domestic delivery
International shipping costs calculated at checkout

Receiving Your Order

When your order arrives:

Please inspect packaging for damage before accepting
Verify product authenticity using provided documentation
Report any discrepancies within 24 hours of delivery

Note: For high-value items (₦500,000+), we require signature confirmation upon delivery. Please have valid identification ready.

Returns Policy

We accept returns within 14 days of delivery under the following conditions:

Product is in original, unused condition with all tags attached
Original packaging and documentation are intact
Proof of purchase is provided
Return is due to manufacturing defects or our error

Non-Returnable Items

The following items cannot be returned:

Personalized or custom-made products
Items without original packaging
Products damaged due to misuse
Items purchased during clearance sales

Return Process

Contact our customer support to initiate a return
Provide order details and reason for return
We will arrange for product pickup within 2 business days
After inspection, we will process refund or replacement

Refunds will be issued to the original payment method within 5-7 business days after we receive and verify the returned product.

Defective Products

For defective products, we offer:

Free replacement of the same product (if available)
Full refund if replacement is not possible
Coverage of return shipping costs

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